Connect
Building Exceptional Relationships with Family, Friends and Colleagues
David L. Bradford and Carole Robin (Author)
in Communication
Created by
SmartlyIQ
About this Book
Connect: Building Exceptional Relationships with Colleagues and Customers by David L. Bradford and Carole Robin is a practical guide that reveals the key to success lies in building strong connections with others. Drawing on their research and expertise from the Stanford Graduate School of Business, the authors provide actionable strategies for improving communication, trust, and collaboration in both professional and personal relationships. Through real-world examples and practical advice, the book offers practical tools and insights that will help readers foster meaningful connections and create a positive impact in their lives.
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Book Insights
11 Parts
Overview
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Developing a Connection Mindset
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Creating Psychological Safety
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Building Trust Trust is the bedrock of any relationship, and this chapter illuminates the core elements of trust-building
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Setting the Stage
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Promoting Open Dialogue
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Deepening Conversations
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Building a Connection Culture
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Navigating Difficult Relationships
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Extending Connections to Colleagues
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Connecting with Clients and Customers
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