De-Escalate
How to Calm an Angry Person in 90 Seconds or Less
Douglas E. Noll (Author)
in Anger Management
Created by
SmartlyIQ
About this Book
De-Escalate by Douglas E. Noll is a thought-provoking and practical guide that explores techniques for resolving conflicts and de-escalating intense situations. Noll, an experienced mediator and peacemaker, offers valuable insights and strategies drawn from neuroscience, mindfulness, and psychology. The book provides clear and concise advice on understanding the root causes of conflicts, managing emotions, and fostering effective communication to promote empathy and understanding. With real-life examples and actionable steps, De-Escalate equips readers with the tools they need to create peaceful resolutions and build stronger relationships in both personal and professional settings.
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Book Insights
8 Parts
Overview
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The Importance of De-Escalation
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The Science Behind De-Escalation
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Listening
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Effective Communication Techniques
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The Power of Empathy
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Nonverbal Communication
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Transforming Aggression
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