Service is a Superpower
Lessons Learned in a Magic Kingdom
Louie Gravance (Author)
in Communication
Created by
SmartlyIQ
About this Book
Service is a Superpower is a thought-provoking book written by Louie Gravance, exploring the notion that service is not just a task or obligation, but a powerful tool that can transform individuals and organizations. By drawing on his two decades of experience as a Disney employee, Gravance shares inspiring anecdotes and practical advice on how to develop a service-oriented mindset and create extraordinary customer experiences. Through personal stories and insightful analysis, this book brings to light how service, when approached with intention and passion, holds the key to enhancing relationships, driving organizational success, and unleashing one's own superpower. Whether you are a business leader, employee, or simply seeking personal growth, Service is a Superpower offers wisdom and guidance to unlock your full potential and make a lasting impact.
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Book Insights
7 Parts
Overview
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Understanding the Power of Service
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Building a Service Culture
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The Art of Exceeding Expectations
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Service Recovery
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The Role of Communication
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Creating Service Heroes
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